Delete your account
Effective: August 12, 2026 · Last updated: August 12, 2026
You can delete your VeganLens account and all of its data at any time. Deletion is immediate and permanent — we do not keep a copy, and it cannot be undone.
Delete from inside the app
This is the fastest route and needs no request from us.
- Open VeganLens
- Go to the Profile tab
- Tap Delete account
Your account is deleted straight away.
If you no longer have the app
If you have uninstalled VeganLens, lost access to the Apple or Google account you signed in with, or simply prefer to ask us, email:
Send the request from the email address associated with your account where possible — it is how we verify the account is yours. If you cannot, tell us which sign-in provider you used (Apple or Google) and the address you signed in with, and we will verify by another means before deleting anything.
We respond within 30 days, and normally much sooner.
What is deleted
Deleting your account permanently removes:
- Your account record — the identifier from Apple or Google, and your email address
- Your entire scan history, including every verdict and ingredient list
- Every ingredient photo you have scanned, deleted from our image storage
- Any Prompt Lab dataset entries and analysis runs derived from your scans
- Your daily scan counter
What is not deleted
Only data that can no longer be linked to you:
- Aggregated statistics, such as total scans performed across all users, which contain no identifier of any kind
- Server error reports already sent to our error-reporting provider, which expire under that provider's own retention schedule (typically 90 days) and contain no scan content or email address
Related
- Privacy Policy — what we collect, why, and who processes it
- Terms of Service